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Support
Stuck, confused, or something looks wrong — especially anything involving money? Email us and a human will get back to you. Include the email on your Days IRL account so we can find you faster.
Email support@daysirl.comSend us a message
Prefer to write here? Leave your email and what's going on — it reaches the same inbox.
Common questions
How do I manage or cancel my subscription?
Days IRL Pro is billed through the App Store or Google Play. Open your store account's subscription settings to change plans or cancel — cancellation takes effect at the end of the paid period, and you keep Pro until then. Canceling never affects your trips, your savings history, or access to your own money.
Is my trip money held by Days IRL?
No, never. Your savings live in your own bank accounts. If you enable automatic transfers, they move money between your own checking and savings — we never hold, pool, or control your funds, and no one in your group can touch them either.
How do I disconnect my bank?
Open your savings plan in the app, choose the linked account, and disconnect. This stops balance verification and any automatic transfers immediately. Your saving history and check-ins stay intact.
My invite link doesn't work.
Invitation links expire and can be revoked by the organizer for safety. Ask the organizer to send a fresh link — your earlier answers are preserved and reattach when you claim them.
Can my group see my budget?
No. Private answers — your comfortable budget, hard maximum, availability, and constraints — are visible only to you. Groups see aggregated results only, and no one is ever labeled as the person blocking the plan.
How do I delete my account or export my data?
Email privacy@daysirl.com from the address on your account and we'll confirm, then complete deletion or export within 30 days. We keep only records that financial regulations require.
Push notifications aren't arriving.
Check that notifications are allowed for Days IRL in system settings, then toggle the categories you want under You → Notifications in the app. Reinstalling the app re-registers your device.